Support

Welcome to the Visual Domain support page. Here you will find answers to the most common questions about our products. If you cannot find what you are looking for, please use the contact form on our Contact page and we will get back to you as soon as possible.

Frequently Asked Questions

How do I use the join mode in DVD2one?
Select multiple titles from different discs and combine them into a single project. You can join flipper discs, TV series episodes, or add extra content like music videos and intros.

What formats does Audio Remaster support?
Audio Remaster works with standard CD audio and MP3 files. It converts them to DVD+Audio format, which is fully compatible with DVD-Video players.

How do I remove region protection with Remote Selector?
Run Remote Selector and select your player or decoder from the list. The tool will apply the necessary settings to bypass region restrictions. It also works with RPC-2 drives.

Is Drive Region Info safe to use?
Yes. Drive Region Info is a read-only tool. It only displays information from your drive and does not change any settings or firmware.

What does Bit Rate Viewer show?
Bit Rate Viewer displays the bitrate of a DVD in real time. It shows you the data flow in Mb per second and calculates the average bitrate for the entire disc. It also works with titles that do not have a time map table.

Where can I download the latest versions?
All downloads are available on our Downloads page. We keep them updated with the latest stable releases.

Do your programs work on newer operating systems?
Yes. All Visual Domain products are designed to work on modern Windows systems, including Windows 10 and Windows 11. DVD2one is also available for Mac OS-X.

Do you offer refunds?
Please check our terms and conditions. For specific questions about purchases, reach out through the Contact page and we will assist you directly.

If your question is not listed here, feel free to contact us using the form on the Contact page. We aim to respond to all inquiries within 24 hours.